Your business.
Your workflows.
Finally running on one platform you always wanted.

Typically 8 to 10 days spread over 3 to 6 months. It starts with the on-site orientation sessions with your champion team, then moves into the configuration phase where the platform is shaped around your workflows. The pace is yours. We work around live projects, not the other way around.

Honestly? We'd gently steer you away from migrating live projects. It's not that it can't be done, it's that mid-project migrations introduce complexity that gets in the way of a clean start. Our recommendation is to let your current projects run to completion in your existing system, and start fresh in Deep Space on new work. New beginnings tend to go better. Your legenDS team gets to learn the platform properly, without the pressure of live financials and active claims sitting on top of them from the start.

It depends on your network, and you know it better than we do. Deep Space gives you multiple ways to work with external parties, each with tradeoffs. We'll show you what's possible and help you decide what fits.

Subbies. You can send tender packages and RFQs via a secure link, they price and submit without any account or portal. You can route documents, Site Instructions, and drawing sets through the subcontractor portal. You can have them submit claims through a structured form tied to their schedule of values. Or you can keep doing what you're doing, subbies can still send claims by email and you process them in Deep Space on your end. Most builders use a mix. The tech-savvy subbies go through the portal. The old-school ones keep emailing. Both work.

Consultants. They can access a dedicated portal for documents, drawings, RFIs, and raising Consultant Advice Notices, or you can keep managing it through correspondence and email. The portal makes the audit trail cleaner. Email is what your consultants already know.

Clients. They can have a clean portal view of documents, progress claims, and variations, or you might decide your client relationship works better with a personal touch and a PDF. Some builders love giving clients portal access. Others prefer to keep that boundary.

There is no right answer. We'll walk you through each option during implementation and help you set it up in a way that actually gets used, not just a way that looks good on paper.

It stays intact. Whether you're using CostX, EstimateOne, or a spreadsheet you've built over years, we build the import around your process, not the other way around. Your estimate becomes your baseline budget in Deep Space. One import, and your project is financially live.

Not everyone. The right people. We call them your legenDS. The ones you turn to when something needs doing without too much instruction. Typically a mix of a QS or CA, a project manager, a site supervisor, and whoever owns finance. They assemble, lead the orientation, become the internal experts, and train the wider team from there.

There is a learning curve, we won't pretend otherwise. But it is manageable because training is sequenced the way your team actually works. Estimators go first, then procurement, then delivery, then site. Nobody is thrown into the deep end on day one. Sessions are recorded, guides are provided, and your implementation consultant stays with you through the transition.

This is the real question. Change is hard, and we say that directly to every customer. The biggest predictor of adoption is having the right people in the room from the start and a leadership team that is committed to the change, not just curious about it. Your legenDS team drives it internally. We support the change, but the decision to make it has to come from the top.

Xero, yes, natively. Think of it like this: Deep Space is your project layer, Xero is your GL. Deep Space handles everything at the project level, budgets, cost codes, purchase orders, subcontractor commitments, claims, variations, and client invoicing. During implementation we set up a GL mapping between your Deep Space cost structure and your Xero chart of accounts. When transactions are approved in Deep Space, they post to Xero against the right accounts. Your finance team works in Xero for the books. Your project team works in Deep Space for the project. No double entry, no reconciliation headaches.

Timesheets, it depends on what you're trying to achieve. If you're already using a timesheet app, we can import your CSV output and allocate labour costs against your project budgets. If you don't have a timesheet tool or want something simpler, we can build a basic timesheet form on DS Site that your team completes from their phone on site. Either way, the hours land in Deep Space against the right project and cost code. The right answer depends on your setup, we'll work through it with you.

Payroll, not something we do. Deep Space doesn't process payroll and we won't pretend otherwise. Payroll stays in your payroll system. What Deep Space does is give you visibility of labour costs at the project level, which is a different thing.

A lot, but there's an important distinction between configurable and custom. It's worth being upfront about it.

Highly configurable. Site forms, inspection templates, induction flows, SWMS, approval workflows, claim templates, cost code structures, user roles and permissions, document folder templates, email correspondence templates, all of this is shaped around your business during the configuration phase. No two Deep Space workspaces look the same because every builder runs differently.

SaaS platform. At the same time, Deep Space is a platform used by builders across Australia and New Zealand. Core workflows (how a PO is raised, how a claim flows through approval, how a drawing is transmittaled) are universal by design. We don't build one-off custom features for individual customers. What we do is take feature requests seriously. If something you need makes sense for the broader platform, we'll build it and everyone benefits. If it's a specific workflow quirk that only applies to your business, we'll find the best way to configure around it within what exists.

In practice, most builders find that configurability covers the vast majority of what they need. The things that feel like custom requests usually turn out to be configuration problems with a clean solution.

The configuration phase begins. Your dedicated Deep Space implementation lead works with you to configure site forms, approval workflows, commercial templates, and role-based access until the platform reflects how your business actually operates. Regular check-ins are scheduled before we leave the site. Day-to-day platform support is available via email throughout.